My goals are giving high levels of customer satisfaction through excellent service, Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Work collaboratively with your teammates, Build productive trust relationships with customers.
I created a podcast where i talk to people in the wrestling and cannabis and entertainment. But i also mainly do a recap of the week in wrestling. And yes when i say wrestling i am talking pro wrestling like hulk Hogan .
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
acted as the first line of defense in the video store industry, assisting customers with movie and game selections